Shipping Policy
Last updated: November 10, 2026
Processing time
Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Delivery time
Estimated delivery time is 5–8 business days. Delivery times can vary by country and carrier, and destinations outside the European Union may take longer. These are estimates, not guarantees, and may be affected by customs, carrier delays or public holidays.
Shipping costs
- European Union (including Sweden, Denmark and Finland): free shipping.
- Other countries (for example Norway, the United Kingdom, the United States and Canada): the shipping cost is shown at checkout before you pay.
Tracking
When your order ships, you will receive an email with a tracking number so you can follow your package.
Customs, duties and taxes
Orders shipped to countries outside the European Union may be subject to import duties, customs fees or taxes charged by your country. These charges are your responsibility and are not included in the price you pay at checkout.
Incorrect address
Please check your shipping address carefully before placing your order. If you notice a mistake, contact us as soon as possible. We cannot be responsible for orders delivered to an incorrect address entered at checkout.
Damaged, lost or delayed orders
If your order arrives damaged, does not arrive, or is significantly delayed, contact us through our Contact page with your order number and, if relevant, photos. We will help you find a solution.
Returns
See our Return & Refund Policy for details on our 30-day money-back guarantee.